Lost Sales & CSI Advantage

Contact Advantage provides the perfect answer to the current economic situation by resurrecting lost sales while linking seamlessly to your existing Contact Advantage system.

We can:

  • Identify customers that you have ‘lost’.
  • Ascertain if they are still in the market:
    • using smart email
    • or live calling.
  • If they bought elsewhere, why?
  • Understand why they never bought from you.
  • Determine what it would take to win their business.
  • Work with you to get them back.

Our track record with existing customers has shown that our Lost Sales process is:

  • Four times more likely to recover a lost sale.
  • Significantly improves customer feedback.
  • Improves your sales process for the future.

CA's in house Lost Sales Service agents provided us with valuable insight. Jim Mackenzie - Dickson's of Inverness